Performance Management System - Training Indonesia

Performance Management System

Digital Economy

Description

This course offers participants an in-depth explanation of several systems, their components, and building blocks. The course also tackles an important consideration, namely the proper launch, follow-up, and training of managers and employees responsible for successfully implementing such system

What You Will Learn

By the end of this training, participants will be able to:

List the phases of a performance management cycle and describe the role of HR in each phase

Distinguish between the different types and components of performance management systems

Design and develop a comprehensive performance management system

Organize and plan a successful implementation of a performance management system

Identify business requirements for performance management operating systems

Develop coaching and training sessions for managers and employees

Syllabus

Day 1

1. Why Performance Management?

The scope, purpose, and application of a performance management system

Define key system components

Variables affecting system design and administration

2. Key Roles and Responsibilities

Human resources

Executive team

Departmental managers

Front-line supervisors

Legal advisors

Employees

3. Goal Setting

Relationship between strategic, business, unit, and individual goals

Elements of individual performance goals

Measurement

4. No Surprises

Ongoing communication

One-on-one meetings

Trust and vulnerability

First discussions

Documentation

Day 2

5. Reinforcement and Re-Direction

Adapting to change

Extenuating circumstances

Performance improvement plans

Corrective action

6. The Performance Review

Building a factual foundation for evaluation

Defining measurement criteria

Establishing behavioral measurements

Elements of an effective performance review tool

Rating scales

The performance review meeting

7. Training

Outline for employee training

Outline for manager training

Management reinforcement

8. Measuring Performance Management

Efficiency

Effectiveness

Risk management